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Appliance Guru
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My fisher and paykel 5.5 smart drive washing machine wont

Customer Question

Hi,my fisher and paykel 5.5 smart drive washing machine wont completes all the wash and rinse cycles but wont go any further.The spin light goes on but i just get a humming sound,eventually my machines turns off by itself......any suggestions how i can get the spin cycle to go?
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Submitted: 4 months ago.
Category: Appliance
Expert:  Appliance Guru replied 4 months ago.

Hello and thanks for using this service, if you have been waiting do not worry or get upset. I am Appliance Guru an extremely experienced tech on the site and I try to get to as many customers as I can. I just picked up your question now. NOTE it takes time for me to type research and add links so please wait for me to respond back I can only do this so fast. Secondly I am not paid anything until you rate my service good using the STAR RATING LINK at the top of your page, the money is paid to the site not me directly.

Is it pumping out all the water?

Customer: replied 4 months ago.
no its not,still full with water.
Expert:  Appliance Guru replied 4 months ago.

Yes the humming you are hearing is the pump, the pump may be bad or blocked. You need to manually drain the unit then remove the pump and check it for blockages. Here is a video so you can see how to get the pump out then check the impeller for blockages.


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