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John, restaurant equipment technician
Category: Appliance
Satisfied Customers: 2136
Experience:  25+ years experience. I'm now employed by a commercial cooking equipment service company
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I have a Refridge model WRF560SEYM04. The bottom freezer

Customer Question

I have a Refridge model WRF560SEYM04. The bottom freezer tray seems like its hitting something and I can't close the door. I can't visually see anything wrong. It's like it's hitting a stop.
Submitted: 11 months ago.
Category: Appliance
Expert:  John replied 11 months ago.

You probably have an ice build up in the drawer rails. Use the hair dryer or heat gun to warm them enough to melt any ice.

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