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I suspect the issue may be related to a fan issue. May I please have your model number so I am able to provide you with accurate, model specific information?
Please allow me just a few minutes to look that model up.
Is the frost only on the top of the coil? Is the drain just frozen again or is it frosted down there, too?
Is the fresh food door sealing well?
Is the fan running okay? Is the temperature remaining steady and good after it is thawed?
So it is the freezer evaporator that is frosting, not the refrigerator as first stated?
I suspect the fan is the cause of the problem if the frost is only at the top. I suspect it will need to be replaced.
Sounds good, thank you!