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John, restaurant equipment technician
Category: Appliance
Satisfied Customers: 2136
Experience:  25+ years experience. I'm now employed by a commercial cooking equipment service company
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The refrigerator won't cool down, the freezer is working

Customer Question

The refrigerator won't cool down, the freezer is working fine. The model number is ***** and serial number is ***** Two questions 1) is it still under warranty? 2) is there anything I can do to fix it?
Submitted: 11 months ago.
Category: Appliance
Expert:  John replied 11 months ago.

The warranty is for one year after taking delivery. First, inspect the condenser coil radiator fins, to see if there's a layer of dust and lint blocking the air flow through it. If there is, vacuum it off with a ShopVac, and give the fridge 1 to 2 hours to cool down and stabilize. If this does not solve the problem, please let me know, and we'll pursue other solutions.

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