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Is the freezer cooling 100%
Ok and the refrigerator nothing correct?
I was just touching base with you because I have not heard back from you and the question is still open and unrated, if there is something else I can help you with follow up questions are free and can still be handled even after you rate the service thanks.
Ok is there frost or ice built up behind the panel in the refrigerator?
ok no problem
Is the freezer 0 degrees?
So when you took off the panel in the inside back of the refrigerator section there was no frost build up at all correct and the fan is running correct.