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John, Home Appliance Technician
Category: Appliance
Satisfied Customers: 13453
Experience:  Appliance repair business owner for over 43 years.
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Kitchenaid drawer dishwasher KUDD01DPPA, Top drawer does not

Customer Question

Kitchenaid drawer dishwasher KUDD01DPPA, Top drawer does not drain and stops
Submitted: 9 months ago.
Category: Appliance
Expert:  Appliance Guru replied 9 months ago.

Hello and thanks for using this service, if you have been waiting do not worry or get upset. I am Appliance Guru an extremely experienced tech on the site and I try to get to as many customers as I can. I just picked up your question now. NOTE it takes time for me to type research and add links so please wait for me to respond back I can only do this so fast. Secondly I am not paid anything until you rate my service good using the STAR RATING LINK at the top of your page, the money is paid to the site not me directly.

Does the motor run and then just stop?

Customer: replied 9 months ago.
Motor runs, stops start light turns red, and it beeps. Opening the drawer the Heavy and rinse lights are on.
Expert:  Appliance Guru replied 9 months ago.

OK can you remove the rotor on the top drawer and see if it spins freely?

Customer: replied 9 months ago.
It does run through and drain if only the rinse cycle is used.
Expert:  Appliance Guru replied 9 months ago.

OK go to this link and tell me what error you see

CLICK HERE