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Using page 29 of the manual as a reference, can you enter the settings menu manually to set the control?
I assume this oven is new, is that correct?
If you cannot get into the factory settings manually, the electronic control is faulty. Of course, it is under warranty, so there will be no charge for the repair. You may contact Gaggenau at ***-***-**** to schedule service.
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Yes, if you set the control to 0 it should not heat.
You can turn the breaker off until you get it repaired if you are worried.