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Tyler Z.
Tyler Z., Appliance Doc
Category: Appliance
Satisfied Customers: 76956
Experience:  9+ years being an appliance technician with factory training.
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My Glass stove top stopped working. All burners. Is this a

Customer Question

my Glass stove top stopped working. All burners. Is this a fuse problem?
Submitted: 10 months ago.
Category: Appliance
Expert:  Tyler Z. replied 10 months ago.

The number you have listed is a manufacture number not the model number. Can you send me the model number by chance so I can better assist you and see what can cause this issue? It should be located on a sticker below the stove top.

Customer: replied 10 months ago.
Expert:  Tyler Z. replied 10 months ago.

Perfect, thank you. OK so this model has no fuse, but it also has no control board or lockout or anything like that which would stop all of the burners. That means your cooktop is only getting 220 volts from your house. Try flipping the circuit breaker off and back on. Somewhere between the cooktop and your breaker the power is being lost. You may need an electrician to track it down but I'd check the junction box where the power cord connects to your house since that's the most common area.

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Expert:  Tyler Z. replied 10 months ago.

Hello again. I'm just following up because I haven't heard back from you and I see this question is still open. Is there anything else I can help you with?