Need Appliance Repair Help? Ask a Technician for Answers ASAP
Do you have a model number so I can better assist you by chance?
Perfect, one second while I look up your Samsung refrigerator please.
It sounds like you're doing it correctly for this model, you should just need to press and hold the CRUSHED and CUBED ice buttons for 5 seconds to remove the ice off light. If that isn't working, unplug the refrigerator for 5 minutes to see if the electronics will reset. And if that doesn't work, you'll need to order and replace the interface control board because it has just failed I'm sorry to say. Below is a link to the part you'd need to order for your model.
CLICK HERE for interface control
We are on the honor system here. Please remember to rate my service by selecting a star at the top of the screen before you leave today and reply back here letting me know with a rating of 1-5 stars (5 being the best). If you need anything else, just let me know. You can continue asking follow-up questions at no additional charge after rating my service if you still need assistance.
not a problem and I hope you have a great holiday weekend. I'm sorry about the bad news today.