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Kelly
Kelly, Appliance Technician
Category: Appliance
Satisfied Customers: 19129
Experience:  Highly accurate diagnostician with over 30 years experience!
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Oven control says check food at and closed door locked at

Customer Question

Oven control says check food at and closed door locked at the same time.
Submitted: 6 months ago.
Category: Appliance
Expert:  Kelly replied 6 months ago.

Hi, welcome to Just Answer. My name is ***** ***** I look forward to helping you!

Please know that I am not compensated for my time by the site until you rate using the stars at the top of your page. A rating is appreciated once we get to the solution for your appliance issue, thanks!.

Turn power off at breaker or unplug for 5 minutes. Any change when powered back up?

May I please have your model number so I am able to provide you with accurate, model specific information?

Customer: replied 6 months ago.
Kitchen aid super ba
Customer: replied 6 months ago.
kitchenaid super ba
Expert:  Kelly replied 6 months ago.

The model tag should be behind the lower drawer. Did you power down yet?

Customer: replied 6 months ago.
already tried that
Expert:  Kelly replied 6 months ago.

Okay, I will need the model number, please.

Customer: replied 6 months ago.
can't seem to find it
Expert:  Kelly replied 6 months ago.

Hmm, it should be behind the drawer, usually on the side of the frame once the drawer is opened.

Customer: replied 6 months ago.
KGRT507BBL3
Expert:  Kelly replied 6 months ago.

Excellent, thank you! Please allow me just a few minutes to prepare some information for you, thank you!

Expert:  Kelly replied 6 months ago.

Is the door locked now?

Customer: replied 6 months ago.
No but the display says it is
Customer: replied 6 months ago.
display says its locked
Customer: replied 6 months ago.
are you still there
Expert:  Kelly replied 6 months ago.

Okay, so the door latch switch is faulty.

Expert:  Kelly replied 6 months ago.

Please allow me just a few minutes to prepare some information for you, thank you!

Expert:  Kelly replied 6 months ago.

The door latch switch is part of the assembly on the back of the range and looks like the part at the link below.

CLICK HERE

Expert:  Kelly replied 6 months ago.

That is part number(###) ###-####but is no longer available.