Need Appliance Repair Help? Ask a Technician for Answers ASAP
Do you have a model number so I can better assist you?
OK perfect, and why do you think the control panel is locked exactly? Is the lock symbol on the front of the control panel illuminate?
OK perfect. So on this model you should just be able to press and hold the lock button for 5 seconds and the control lock should disengage so you can change the temperature. If it's not working, unplug the refrigerator for 5 minutes and try again. If it still won't work, you'd need to order and replace the display board because it has failed. Below is a link to the part.
CLICK HERE for display board
We are on the honor system here. Please remember to rate my service by selecting a star at the top of the screen before you leave today and reply back here letting me know with a rating of 1-5 stars (5 being the best). If you need anything else, just let me know. You can continue asking follow-up questions at no additional charge after rating my service if you still need assistance.