How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask John Your Own Question
John, restaurant equipment technician
Category: Appliance
Satisfied Customers: 2119
Experience:  25+ years experience. I'm now employed by a commercial cooking equipment service company
Type Your Appliance Question Here...
John is online now
A new question is answered every 9 seconds

Our whirlpool refridgerator(which is approx. 3 yrs old now

Customer Question

Our whirlpool refridgerator(which is approx. 3 yrs old now leaks water. The freezer is on the bottom. How can we fix this? And what is the cause?? What details can I help you with?
Submitted: 4 months ago.
Category: Appliance
Expert:  John replied 4 months ago.

The first thing to check is the defrost water evaporation pan. They often get clogged with mold and overflow during the defrost cycle. Please let me know what you find upon examining it. If the pan seems OK, please tell me, as precisely as you can, the location of the water leak. Thank you.

Expert:  John replied 4 months ago.

Do you need more help, before your request times out?

Related Appliance Questions