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Good afternoon. My name is ***** ***** I'll be assist you with your refrigerator today. If the tray won't pull out try to heat up the tray with a hair dryer in case there is ice jamming up the bucket from pulling out. Other than that, if it's thawed out and it's jammed, there isn't must you can do but left up and pull forward while wiggling.
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The only way to turn the icemaker. There is not without being able to reach in to the side of the icemaker to turn it off. On the side of the icemaker near the front there is a switch you move to turn the icemaker off.