How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask John Your Own Question
John, Home Appliance Technician
Category: Appliance
Satisfied Customers: 13453
Experience:  Appliance repair business owner for over 43 years.
Type Your Appliance Question Here...
John is online now
A new question is answered every 9 seconds

Freezer not freezing ice cam but is freezing foods kept in

Customer Question

Freezer not freezing ice cam but is freezing foods kept in the frigerator..what can be done?
Submitted: 5 months ago.
Category: Appliance
Expert:  Joel Swenson replied 5 months ago.
Hello, I'm Joel and will be glad to help you today.Please provide me with the model number of the unit you are needing help with so that I can give you model specific information on that as soon as I get that information I will get your answer prepared as soon as possible. Thank you for your patience.
Customer: replied 4 months ago.
Sorry... The model is 2118X series. Norcold. It resides in an 2015 Montana 5th wheel
Expert:  Joel Swenson replied 4 months ago.
Ok thanks for that but sorry I am not familiar Norcold made products, I will have to opt out so that a Expert with knowledge of the Norcold units can help you.

Related Appliance Questions