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Kelly
Kelly, Appliance Technician
Category: Appliance
Satisfied Customers: 19127
Experience:  Highly accurate diagnostician with over 30 years experience!
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^The micro will not start... I have the Inverter model type

Customer Question

^The micro will not start... I have the Inverter model type 8333...
Submitted: 6 months ago.
Category: Appliance
Expert:  Kelly replied 6 months ago.
Hi, welcome to Just Answer. My name is ***** ***** I look forward to helping you! Please know that I am not compensated for my time by the site until you rate using the stars at the top of your page. A rating is appreciated once we get to the solution for your appliance issue, thanks! What exactly is it doing? The model tag is around the opening, behind the door. May I please have your model number so I am able to provide you with accurate, model specific information?
Customer: replied 6 months ago.
Let me check I looked all other but I will do it again.. Here goes F10019YO Its backward
Customer: replied 6 months ago.
Is it correct ? or is it backward...
Customer: replied 6 months ago.
Hello ???
Customer: replied 6 months ago.
Will the best is another micro. This micro was purchase 23 months ago...
Expert:  Kelly replied 6 months ago.
What brand is this?
Expert:  Kelly replied 6 months ago.
Sorry for the delay, it is very busy today. That number is ***** coming up. What brand is this microwave? What is it doing?
Customer: replied 6 months ago.
Panasonic Inverter
Expert:  Kelly replied 6 months ago.
Thank you.
Expert:  Kelly replied 6 months ago.
The model number is ***** to look like NN-SN651B
Customer: replied 6 months ago.
The micro does not start, the light comes on and nothing else works...
Expert:  Kelly replied 6 months ago.
Does the timer count down, even though it does not start?
Customer: replied 6 months ago.
The timer starts up with the requested time, it runs 1 or 2 seconds and turns off... The light also turns on...
Expert:  Kelly replied 6 months ago.
Okay, and when it turns off, what does the display do?
Customer: replied 6 months ago.
Goes dark...
Expert:  Kelly replied 6 months ago.
Okay, and it will start right back up and do the same thing?
Customer: replied 6 months ago.
Yes!!!
Expert:  Kelly replied 6 months ago.
Okay, it sounds like the magnetron gasket is leaking RF energy and resetting the electronics. The magnetron will need to be replaced to correct the leaking seal. Please let me know if you have additional questions or need clarification. There is no additional charge for any follow up help! Please remember to rate before you leave, using the stars at the top of the page. If you have any other questions, please let me know! You may continue asking follow-up questions until you have all the information you need, even after rating my service. Thank you!
Customer: replied 6 months ago.
Good once he started but I do not know the cost and where in Houston do I contact to purchase the part I need... Thank you for helping a 80 year old senior citizen.
Expert:  Kelly replied 6 months ago.
If you have that repaired professionally, it will be $200 or more. I would replace the microwave.