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Kelly
Kelly, Appliance Technician
Category: Appliance
Satisfied Customers: 21203
Experience:  Highly accurate diagnostician with over 30 years experience!
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Drawer is beeping, light is solid red, and door is locked,

Customer Question

Hi drawer is beeping, light is solid red, and door is locked, so I can't open it to see what the problem is, and can't turn off the beeping
JA: I'll do all I can to help. Tell me a bit more about what's going on so we can help you best.
Customer: constant beeping. Solid red light. Locked drawer. Can't turn off or open drawer
JA: Is there anything else important you think the Appliance Technician should know?
Customer: no
JA: OK. Got it. I'm sending you to a secure page on JustAnswer so you can place the $5 fully-refundable deposit now. While you're filling out that form, I'll tell the Appliance Technician about your situation and then connect you two.
Submitted: 1 year ago.
Category: Appliance
Expert:  Kelly replied 1 year ago.
Hi, welcome to Just Answer. My name is ***** ***** I look forward to helping you! Please know that I am not compensated for my time by the site until you rate using the stars at the top of your page. A rating is appreciated once we get to the solution for your appliance issue, thanks! The water is probably not draining out so it will go into a lockout. Unplug it or turn the breaker off for a few hours. Any change when plugged back in? May I please have your model number so I am able to provide you with accurate, model specific information?
Customer: replied 1 year ago.
It is a two-drawer Fisher & Paykel dishwasher DD24DT. I turned it off at the circuit breaker to stop the beeping. The bottom drawer won't open and the unit is built into the counter/cupboard so I can't access the plug. I am not home now, but will try to turn it back on tonight.
Expert:  Kelly replied 1 year ago.
Sounds good, keep me posted with results, thank you!