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John
John, Home Appliance Technician
Category: Appliance
Satisfied Customers: 13453
Experience:  Appliance repair business owner for over 43 years.
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My ice maker is not working model # *****

Customer Question

my ice maker is not working model # *****
Submitted: 1 year ago.
Category: Appliance
Expert:  Kelly replied 1 year ago.
Hi, welcome to Just Answer. My name is ***** ***** I look forward to helping you! Please know that I am not compensated for my time by the site until you rate using the stars at the top of your page. A rating is appreciated once we get to the solution for your appliance issue, thanks! Is there ice in the ice maker that is waiting to be dumped or is the mold dry?
Customer: replied 1 year ago.
has not worked for 3 days have tried all the suggestions in the user book dry
Expert:  Kelly replied 1 year ago.
Is there ice in the ice maker that is waiting to be dumped or is the mold dry?
Customer: replied 1 year ago.
totally dry
Expert:  Kelly replied 1 year ago.
Thank you! The fingers that push the cubes out, which way are they pointing? Out and slightly up?
Customer: replied 1 year ago.
I can see no fingers
Expert:  Kelly replied 1 year ago.
If you look in the ice maker, where the cubes are formed, you will see the number 11 in the diagram at the link below. CLICK HERE Which way is that ejector pointed?
Customer: replied 1 year ago.
every thing is enclosed can not see anything
Expert:  Kelly replied 1 year ago.
How were you able to tell the mold was dry?
Customer: replied 1 year ago.
I thought you ment the ice compartment
Customer: replied 1 year ago.
why am I being passed along now 24 hours is this why I am paying $45.00????????? need answers now
Customer: replied 1 year ago.
what is taking so long for a response?
Customer: replied 1 year ago.
I started this request over 24 hours ago I NEED A RESPONSE NOW!!!!!!!!!!!!