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Tyler Z.
Tyler Z., Appliance Doc
Category: Appliance
Satisfied Customers: 74467
Experience:  9+ years being an appliance technician with factory training.
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We have an icemaker in the freezer drawer. It is activated

Customer Question

We have an icemaker in the freezer drawer. It is activated by a wire loop that when is clicked down, makes ice. Although we hear a definite click when raised, it does not when we try to lower it. We put a hair dryer in the vicinity and ran it for several minutes but it doesn't seem to be a build-up of ice that is causing the problem.
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Customer: No
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Submitted: 7 months ago.
Category: Appliance
Expert:  Tyler Z. replied 7 months ago.
Hello, and thank you for using this service. I'll be helping you with your problem today.Probably the best thing to do is determine if the icemaker isn't cycling and calling for water, or if water isn't actually making it to the refrigerator. First, make sure the freezer is below 10 degrees because the icemaker will not cycle if the temperature in the freezer is over 10 degrees. Next, fill up the icemaker with a cup of water and wait 24 hours to see if it cycles and dumps the ice. If it doesn't cycle, replace the icemaker because it's just bad. If it cycles but doesn't fill up with water, check the fill tube behind the icemaker and if it's frozen solid, use a hair dryer and thaw it out. You can also make sure it's not frozen by disconnect the water line coming from the icemaker and going to the valve at the valve. Blow through the water line to make sure it's clear. If it's not frozen, you'll need to replace the electronic water valve on the back of the refrigerator where your water supply line from your house connects to your refrigerator itself. We are on the honor system here. Please remember to rate my service by selecting a star at the top of the screen before you leave today. If you need anything else, just let me know. You can continue asking follow-up questions at no additional charge after rating my service if you still need assistance.