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John, Home Appliance Technician
Category: Appliance
Satisfied Customers: 13453
Experience:  Appliance repair business owner for over 43 years.
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My fan in the fridge and freezer is not workng but coil is

Customer Question

My fan in the fridge and freezer is not workng but coil is icying up and the condenser fan is running its a samsung RSG257AARS
JA: Sometimes appliance issues that that you think will be really complicated end up being easy to fix. The Appliance Technician I'm going to connect you with knows all the tricks and shortcuts. Tell me a bit more about what's going on so we can help you best.
Customer: it has twin cooling and when i open the door the fans are not running
JA: Is there anything else the Appliance Technician should be aware of?
Customer: dont think so
JA: OK. Got it. I'm sending you to a secure page on JustAnswer so you can place the $5 fully-refundable deposit now. While you're filling out that form, I'll tell the Appliance Technician about your situation and then connect you two.
Submitted: 5 months ago.
Category: Appliance
Expert:  Randy 43 replied 5 months ago.
hello , is there a temperature issue ? is it both freezer and fridge section ?thx Randy

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