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John, Home Appliance Technician
Category: Appliance
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Experience:  Appliance repair business owner for over 43 years.
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I have a Samsung refigeratior model number is ***** My

Customer Question

I have a Samsung refigeratior model number is ***** My lights went out for 3 hours and when they came back my ice maker and water wouldn't work it only show number on the display pad
Submitted: 7 months ago.
Category: Appliance
Expert:  bonzaco replied 7 months ago.
Pull plug out of the wall, leave it for 10 minutes and then replug and tell me what you get now
Customer: replied 7 months ago.
It's showing 88 on both sides
Customer: replied 7 months ago.
What do I do now?
Expert:  bonzaco replied 7 months ago.
OK looking at the display on the door, press in the top left and the top right button and hold them in, then tell me what happens next or if any of the delay stays lit
Expert:  bonzaco replied 7 months ago.
To underscore - keep them held in until something happens.
Customer: replied 7 months ago.
2f recommend left 38f recommend
Customer: replied 7 months ago.
2f recommend left and 38f right commend
Expert:  bonzaco replied 7 months ago.
OK and if you let go did the appliance go back to normal display wise?
Customer: replied 7 months ago.
No light just come on at the bottom
Customer: replied 7 months ago.
One light for 2f the light and the right 2 light at the bottom
Customer: replied 7 months ago.
What to do now?
Expert:  bonzaco replied 7 months ago.
OK is that the bottom of one of the temperature figure of 8 digits?
Customer: replied 7 months ago.
No
Expert:  bonzaco replied 7 months ago.
OK one final thing - power off at the wall, take off the hinge cover at the top of the display door and make sure that the electrical connectors are tight, ie unplug and replug and check that the pins have contact.
Customer: replied 7 months ago.
No lights on under the fitter and no lights on under ice nor light under water.what's nexts?
Expert:  bonzaco replied 7 months ago.
See previous request about hinge cover etc

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