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John
John, Home Appliance Technician
Category: Appliance
Satisfied Customers: 13453
Experience:  Appliance repair business owner for over 43 years.
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I have a Samsung refigeratior model number is ***** My

Customer Question

I have a Samsung refigeratior model number is ***** My lights went out for 3 hours and when they came back my ice maker and water wouldn't work it only show number on the display pad
Submitted: 1 year ago.
Category: Appliance
Expert:  bonzaco replied 1 year ago.
Pull plug out of the wall, leave it for 10 minutes and then replug and tell me what you get now
Customer: replied 1 year ago.
It's showing 88 on both sides
Customer: replied 1 year ago.
What do I do now?
Expert:  bonzaco replied 1 year ago.
OK looking at the display on the door, press in the top left and the top right button and hold them in, then tell me what happens next or if any of the delay stays lit
Expert:  bonzaco replied 1 year ago.
To underscore - keep them held in until something happens.
Customer: replied 1 year ago.
2f recommend left 38f recommend
Customer: replied 1 year ago.
2f recommend left and 38f right commend
Expert:  bonzaco replied 1 year ago.
OK and if you let go did the appliance go back to normal display wise?
Customer: replied 1 year ago.
No light just come on at the bottom
Customer: replied 1 year ago.
One light for 2f the light and the right 2 light at the bottom
Customer: replied 1 year ago.
What to do now?
Expert:  bonzaco replied 1 year ago.
OK is that the bottom of one of the temperature figure of 8 digits?
Customer: replied 1 year ago.
No
Expert:  bonzaco replied 1 year ago.
OK one final thing - power off at the wall, take off the hinge cover at the top of the display door and make sure that the electrical connectors are tight, ie unplug and replug and check that the pins have contact.
Customer: replied 1 year ago.
No lights on under the fitter and no lights on under ice nor light under water.what's nexts?
Expert:  bonzaco replied 1 year ago.
See previous request about hinge cover etc