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Kelly, Appliance Technician
Category: Appliance
Satisfied Customers: 18663
Experience:  Highly accurate diagnostician with over 30 years experience!
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My ss-700 has stopped working. the screen says "descale".

Customer Question

my ss-700 has stopped working. the screen says "descale". I have the descaler in the resevoir but it seems to not be filling. I hear the motor run.
Submitted: 6 months ago.
Category: Appliance
Expert:  Kelly replied 6 months ago.
Hi, welcome to Just Answer. My name is ***** ***** I look forward to helping you! Please know that I am not compensated for my time by the site until you rate using the stars at the top of your page. A rating is appreciated once we get to the solution for your appliance issue, thanks! There is a clog somewhere that is not allowing the descaler to be pumped through the system. Has it been a while since it was cleaned? Do you live in an area with hard water that may have allowed mineral build up in the unit?

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