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Appliance Guru
Appliance Guru, Owner and Technician
Category: Appliance
Satisfied Customers: 14246
Experience:  Over 15 yrs. experience with 10,000+ in home repairs.
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Gibson dryer GEF331cs The dryer is rubbing on the wall to

Customer Question

Gibson dryer GEF331cs
The dryer is rubbing on the wall to the left.
I have replaced the rear bearing, and replaced the belt, and it is tight.
There are no rollers.
Submitted: 11 months ago.
Category: Appliance
Expert:  Appliance Guru replied 11 months ago.
Hello and thanks for using this service, if you have been waiting do not worry or get upset. I am Appliance Guru an extremely experienced tech on the site and I try to get to as many customers as I can. I just picked up your question now. NOTE it takes time for me to type research and add links so please wait for me to respond back I can only do this so fast. Secondly I am not paid anything until you rate my service good using the STAR RATING LINK at the top of your page, the money is paid to the site not me directly. Answer:Then the only thing that could cause that issue is if the unit is not level. If the cabinet is not square on the floor the sidewalls could come in contact with the drum. The only other possibility is the drum could be way out of round, but doubtful. I would check the cabinet level to see if that is the issue. All I ask is please use the Star Rating Link at the top of your page before leaving, that is the only way I am paid anything through the site.....tips are greatly appreciated so thank you very much for using this service. If you have any other questions just post back to me here anytime!
Customer: replied 11 months ago.
The dryer is level.
Customer: replied 11 months ago.
And the dryer is not out of round
Expert:  Appliance Guru replied 11 months ago.
Can you see the drum actually hitting the side?
Customer: replied 11 months ago.
The drum is leaning against the left side.
Expert:  Appliance Guru replied 11 months ago.
Do you have a picture of it that you can upload here?
Customer: replied 11 months ago.
Photo attached
Expert:  Appliance Guru replied 11 months ago.
Are you sure the ball socket is lined up correctly?
Customer: replied 11 months ago.
Yes, just rechecked. And rechecked the belt
Expert:  Appliance Guru replied 11 months ago.
with the front bulkhead back on it does not make the drum straight?
Customer: replied 11 months ago.
Checking that now
Expert:  Appliance Guru replied 11 months ago.
ok
Customer: replied 11 months ago.
No, got the machine put back together. It makes a bang noise still. When I stop the machine, something still sounds like it's doing for about 10 seconds.
Expert:  Appliance Guru replied 11 months ago.
Can you run it with the top up and watch the drum?
Customer: replied 11 months ago.
not the drum. The drum is running fine. Could it be the motor?
Customer: replied 11 months ago.
(Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call. Let me know if you need more information, or send me the service offer(s) so we can proceed.
Customer: replied 11 months ago.
Can we have a phone conversation? My videos don't go through.(###) ###-####
Expert:  Appliance Guru replied 11 months ago.
Yes but a phone call costs more to do I can send you the phone call offer.