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Dave
Dave, Home Appliance Technician
Category: Appliance
Satisfied Customers: 297
Experience:  34 years experience as a repair technician
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My whirlpool refrigerator leaks on the bottom left side.

Customer Question

my whirlpool refrigerator leaks on the bottom left side.
Model # ***** SRXYY2
What's wrong with it? It's 3 yrs old.
Submitted: 7 months ago.
Category: Appliance
Expert:  Dave replied 7 months ago.
It may be a clogged defrost drain. Have you checked the bottom of the freezer to see if it's covered in ice?
Customer: replied 7 months ago.
it is, but I can't pull the drawer out to defrost
Customer: replied 7 months ago.
How can I pevent the ice from forming?
Customer: replied 7 months ago.
are u there?
Expert:  Dave replied 7 months ago.
If the drain is clogged, the water from the defrost cycle will run into the bottom of the freezer. You would have to remove the drawer and the inner back panel to unclog the drain pan.
Customer: replied 7 months ago.
I was led to believe the charge was 23.00. my credit card company called to say there may be fraud. you are charging me $24, PLUS $5.00 TWICE.
Expert:  Dave replied 7 months ago.
I've sent a message to the admin dept about this issue.

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