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John
John, Home Appliance Technician
Category: Appliance
Satisfied Customers: 13453
Experience:  Appliance repair business owner for over 43 years.
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My refrigerator sounds like its running but the freezer is

Customer Question

my refrigerator sounds like its running but the freezer is unthawing. I can find my manual.
JA: I'll do all I can to help. Tell me a bit more about what's going on so we can help you best.
Customer: The freezer is unthawing dripping all over. I don't know what to do.
JA: Anything else I can tell the Appliance Technician before I connect you two?
Customer: Thats about it.
JA: I'm sending you to a secure page on JustAnswer so you can place the $5 fully refundable deposit now. While you're filling out that form, I'll tell the Appliance Technician about your situation and connect you two.
Submitted: 7 months ago.
Category: Appliance
Expert:  Tyler Z. replied 7 months ago.
Do you have the full model number so I can better assist you? It should be located on a sticker near the ceiling of the refrigerator section and can be seen if you open the refrigerator door.