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John, Home Appliance Technician
Category: Appliance
Satisfied Customers: 13453
Experience:  Appliance repair business owner for over 43 years.
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I purchased a Whirlpool Refrigerator in Dec 2012. It is a

Customer Question

I purchased a Whirlpool Refrigerator in Dec 2012. It is a 26 cubic ft, French doors,Model no. G16SARXXF02. In the last month and a half I have found water on my floor in front of it, but cannot figure out where it is coming from. It has happened about 4 times. When it happened the first time I thought maybe the freezer drawer hadn't been closed, but have made sure that is not the cause.
I see nothing in my book about this in the troubleshooting section. Can you help?
Submitted: 6 months ago.
Category: Appliance
Expert:  Daniel T. replied 6 months ago.
Hi If you open the freezer door feel under the basket on the floor and see if theres ice on the floor in there and let me know. Regards

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