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Joel Swenson
Joel Swenson,
Category: Appliance
Satisfied Customers: 2487
Experience:  Owner at Scott's Appliance Repair
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My ice maker is not making ice. I am getting water. I have

Customer Question

My ice maker is not making ice. I am getting water. I have replaced the filter, still no ice
Submitted: 11 months ago.
Category: Appliance
Expert:  Joel Swenson replied 11 months ago.
Hello, I'm Joel and will be glad to help you today. Check the ice maker and see if there is water/ice in the ice maker itself not in the ice bin, if there is ice in the ice maker and its not harvesting then the ice maker is bad and needs to be replaced, if there is not water/ice in the ice maker then manually put water in it using a turkey baster or a cup if it will fit and give it a while see if it dumps the ice if so replace the water inlet valve on the unit, that unit has a dual water inlet valve so the water dispenser side of the valve could work while the ice maker side of the valve does not. Refrigerator Water Inlet Valve AssemblyPart #: W10349187 - click here Refrigerator Ice Maker AssemblyPart #: W10377151 - click here We are on the honor system here. Since I have given you the initial answer please rate/vote by selecting a star at the top of the screen and any follow up questions you may have will be free of charge and of course I will continue to help if needed. Feel free to get back to me with any questions you may have but in the meantime I would appreciate you going ahead and rating the answer as this is the only way I get compensated for my time, thanks! After you have rated/voted the answer you will be sent an email with a link that will allow you to get back to me for any follow up questions free of charge it will not close the question.Please Know: I have nothing to do with your payment to the site and did not receive that money. I am just a technician on the site that is here to help assist you and have nothing to do with billing. NOTE PLEASE READ: When you rate/vote my answer you have to click on the star vote/rate system at the top of your screen. Typing I give you a 5 star rating in a message does absolutely nothing to help me you have to click on the rating system. Thank You! Tips are not expected but are greatly appreciated.
Expert:  Joel Swenson replied 11 months ago.
Hi there,I was just touching base with you because I have not heard back from you and the question is still open and unrated, is there something else I can help you with or did you just forget to rate the answer?

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