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John
John, Home Appliance Technician
Category: Appliance
Satisfied Customers: 13453
Experience:  Appliance repair business owner for over 43 years.
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My dishwasher lights come on minute or two but it doesn't

Customer Question

My dishwasher lights come on for a minute or two but it doesn't start.
Its only 18 months old and in a second home so its hasn't been used 20 times
Submitted: 1 year ago.
Category: Appliance
Expert:  Kelly replied 1 year ago.
Hi, welcome to Just Answer. My name is ***** ***** I look forward to helping you! Please know that I am not compensated for my time by the site until you rate using the stars at the top of your page. A rating is appreciated once we get to the solution for your appliance issue, thanks! Does the door close smoothly and latch securely? What happens when you press the start button? Any lights flashing?
Customer: replied 1 year ago.
Yes door closed.
Start and cycle light come on blue for a minute or two
Expert:  Kelly replied 1 year ago.
Do they flash or stay on? And then they just go out or what happens?
Customer: replied 1 year ago.
Stay on for a few minutes then go out and dishwasher doesn't start, you can try 2-3 times with same results
Expert:  Kelly replied 1 year ago.
Please allow me just a few minutes to prepare some information for you, thank you!
Expert:  Kelly replied 1 year ago.
To invoke the Diagnostics Cycle, perform the following while in standby: ■ Press any 3 keys in the sequence 1-2-3-1-2-3-1-2-3 with no more than 1 second between key presses.■ The Service Diagnostics Cycle will start when the door is closed Do all of the lights come on, followed by anything starting to run? What exactly happens?
Customer: replied 1 year ago.
No just the cycle light I request and the start light, so if I select heavu duty and then push the start light both blue indicators go on for a few minutes then go off and dishwasher doesn't start
Expert:  Kelly replied 1 year ago.
Did you try the diagnostics cycle I posted directions to above?
Expert:  Kelly replied 1 year ago.
Did you try the service cycle I posted instructions to?