How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Appliance Guru Your Own Question
Appliance Guru
Appliance Guru, Owner and Technician
Category: Appliance
Satisfied Customers: 14028
Experience:  Over 15 yrs. experience with 10,000+ in home repairs.
21107370
Type Your Appliance Question Here...
Appliance Guru is online now
A new question is answered every 9 seconds

Need appliance tech. Kitchenaid French door Frige w/ ice and

Customer Question

Need appliance tech. Kitchenaid French door Frige w/ ice and water thru the door. No ice. Replaced ice maker. No ice in 24 hrs. ??
Submitted: 7 months ago.
Category: Appliance
Expert:  Appliance Guru replied 7 months ago.
Hello and thanks for using this service, if you have been waiting do not worry or get upset. I am Appliance Guru an extremely experienced tech on the site and I try to get to as many customers as I can. I just picked up your question now. Answer: Is the photo eye working and have you checked the fill tube to see if it is iced up?
Customer: replied 7 months ago.
Will double check.
Expert:  Appliance Guru replied 7 months ago.
OK sounds good
Customer: replied 7 months ago.
Fill tube is clear. No photo eye. This is French door with ice and water thru the door. Ice maker has its own compartment in Frige section. Has power. Fan is running in I/m unit. Put a jumper from L to H. Motor doesn't turn. Can't get valve to open either. Any more ideas? Its a new I/m but I guess module could be bad.
Expert:  Appliance Guru replied 7 months ago.
Jumper T to H