First question, do you charge a fee to answer questions?
JA: I'll do all I can to help. Tell me a bit more about what's going on so we can help you best.
Customer: My Amana refrigerator (bottom freezer
) turns itself off when the door is opened and the motor is running. The control panel shows a horizontal line and cannot be reset to a number, so the unit is shut down. This has been happening on and off for about 2 months. Fortunately, it is a back up fridge. Last weekend I moved the unit to vacuum the back and front, and when I moved it back into place and plugged it in, it turned on. Any ideas why it shuts down and cannot be turned back on by the control?
JA: Sometimes appliance issues that that you think will be really complicated end up being easy to fix. The Appliance Technician I'm going to connect you with knows all the tricks and shortcuts. Anything else I can tell the Appliance Technician before I connect you two?
Customer: Nothing at the moment. Thanks.
JA: I'm sending you to a secure page on JustAnswer so you can place the $5 fully refundable deposit now. While you're filling out that form, I'll tell the Appliance Technician about your situation and connect you two.