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Appliance Guru
Appliance Guru, Owner and Technician
Category: Appliance
Satisfied Customers: 14238
Experience:  Over 15 yrs. experience with 10,000+ in home repairs.
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We have a GE Quiet Power GSD400N10WW dishwasher (VM7375508).

Customer Question

We have a GE Quiet Power GSD400N10WW dishwasher (VM7375508). It is not draining after washes, leaving about 1.5 quarts. What is likely the problem and what can I do about it? Do I need professional service or can I do something more positive than manually draining it?
Thanks for your help.
John J Cook ***@******.***
Submitted: 11 months ago.
Category: Appliance
Expert:  Appliance Guru replied 11 months ago.
Hello and thanks for using this service, if you have been waiting do not worry or get upset. I am Appliance Guru an extremely experienced tech on here and I try to get to as many customers as I can. I just picked up your question now. Does the drain line go to a siphon gap under your sink?
Customer: replied 11 months ago.
I'm niot sure I understand or can answer the question. What I see is a plastic corrugated hose leading through the wood panel low on the left side of the dishwasher (which is on the right side of the sink), going up behind the right basin of the double sink. I can't see where it terminates. There is also a similar corrugated plastic hose coming down from the area behind the right sink (next to the dishwasher attached hose, left of it) which terminates clamped to the bottom of the sink drain plumbing.
Expert:  Appliance Guru replied 11 months ago.
Ok that should be the siphon gap next to the sink do you have that small dome cap next to your sink faucet?
Customer: replied 11 months ago.
The only things that penetrate to the top of the granite counter top are the swivel single handle faucet and an unused pump soap dispenser.
Expert:  Appliance Guru replied 11 months ago.
OK what exactly does the corrugated drain tube from the unit connect to under the sink look carefully please or send me a picture of it
Customer: replied 11 months ago.
OK. Detailed inspection under the sink. There is a low non-corrugated plastic hose that seems to be a water line leading to the dishwasher. It has a shutoff valve at the sink connection end. The corrugated lines turn out to be a single line from the dishwasher up, tethered to the top of the sink cabinet, but leading back down to its connection at the bottom of the sink drain (drainpipe continues below the dishwasher hose attachment).
Expert:  Appliance Guru replied 11 months ago.
Ok is the white plastic corrugated drain tube going to something that looks like this at all? or does it just loop up and then back down attaching to the sink trap? CLICK HERE
Customer: replied 11 months ago.
I described the dishwasher hose as attaching to the right sink main drain.
Expert:  Appliance Guru replied 11 months ago.
OK can you remove it and check for any blockages there?
Customer: replied 11 months ago.
Yes. Will require a few minutes. Thanks.
Customer: replied 11 months ago.
Removed, checked and replaced line . No blockage or buildup.
Expert:  Appliance Guru replied 11 months ago.
ok
Customer: replied 11 months ago.
Any other advice?
Expert:  Appliance Guru replied 11 months ago.
If that is clear you have to get to the check valve assembly part #510 at this link to check for any blockages other than that you may have a problem with the diverter drain flap. CLICK HERE
Customer: replied 11 months ago.
Okay, we've gotten to the point that it exceeds my technical/mechanical/confidence expertise, and I'll need to get local service out. Thanks for your help. Over and out.
Expert:  Appliance Guru replied 11 months ago.
OK no problem The only way I receive any credit at all for my time is by you selecting a STAR USING THE 5 STAR or VOTING RATING SYSTEM AT THE TOP OF YOUR PAGE before you leave for me so please make sure you are rating me not another tech. If you are not happy with the service please let me know before leaving a negative rating. This will also allow you to get directly back to me for FREE follow up questions and tips are greatly appreciated! Thanks GURU

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