How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask John Your Own Question
John
John, Home Appliance Technician
Category: Appliance
Satisfied Customers: 13453
Experience:  Appliance repair business owner for over 43 years.
12064207
Type Your Appliance Question Here...
John is online now
A new question is answered every 9 seconds

My kitchenaid side by side stopped cooling on the freezer side

Customer Question

My kitchenaid side by side stopped cooling on the freezer side and refridge. Motor runs and lights are working
Submitted: 8 months ago.
Category: Appliance
Expert:  Tyler Z. replied 8 months ago.
Do you have a model number so I can better assist you? The model is located on a sticker near the ceiling of the refrigerator section. Also if you pull the refrigerator out and remove the lower back access panel, is the fan next to the big black round compressor running? And if you touch the compressor is it warm, blazing hot, or room temperature?

Related Appliance Questions