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John
John, Home Appliance Technician
Category: Appliance
Satisfied Customers: 13453
Experience:  Appliance repair business owner for over 43 years.
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My Jenn-air refrigerator has been sitting months..I plugged

Customer Question

My Jenn-air refrigerator has been sitting for 8 months..I plugged it up and now it isn't freezing. What can I do...
Submitted: 8 months ago.
Category: Appliance
Expert:  Kelly replied 8 months ago.
Hi, welcome to Just Answer. My name is ***** ***** I look forward to helping you! Please know that I am not compensated for my time by the site until you rate using the stars at the top of your page. A rating is appreciated once we get to the solution for your appliance issue, thanks! How long has it been plugged in and is it getting cool at all? Can you hear a fan running in the freezer section? Can you see any frost on the back wall inside the freezer? May I please have your model number so I am able to provide you with accurate, model specific information?
Customer: replied 8 months ago.
I don't know..I looked and can't find it...thanks 4 your help..
Expert:  Kelly replied 8 months ago.
How long has it been plugged in and is it getting cool at all?
Customer: replied 8 months ago.
It's been plugged in for 4 days..but sat for 8 months or so...
Expert:  Kelly replied 8 months ago.
Can you hear a fan running in the freezer section? Can you see any frost on the back wall inside the freezer?
Customer: replied 8 months ago.
I'm not going to keep paying to get more advice.. I might as well get a technician here for me...
Expert:  Kelly replied 8 months ago.
You don't keep paying. There is only a one time charge!?