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Tyler Z.
Tyler Z., Appliance Doc
Category: Appliance
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Experience:  9+ years being an appliance technician with factory training.
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Maytag epic z washing, stop during cycle before start to

Customer Question

Maytag epic z washing , stop during cycle before start to drain and the door stay lock
JA: Thanks. Can you give me any more details about your issue?
Customer: i reset the power and the problem still the same, i remove the pompe and test result is as per pomp motor continuity test approx 6 omega
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Submitted: 6 months ago.
Category: Appliance
Expert:  Tyler Z. replied 6 months ago.

It sounds like your washer isn't draining which will definitely stop the washer and cause the washer to refuse to spin. Now it appears you have already check the drain pump for a blockage in the drain catch next to the pump so if that is clear and you're reading approximately ohms, your drain pump has just failed. Whether it's not spinning fast enough or the impeller on the pump broke, it not creating the pressure needed to drain the water out which will stop the washer from draining and spinning properly.

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Expert:  Tyler Z. replied 6 months ago.

Hello again. I'm just following up because I haven't heard back from you and I see this question is still open. Is there anything else I can help you with?

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