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Tyler Z.
Tyler Z., Appliance Doc
Category: Appliance
Satisfied Customers: 75980
Experience:  9+ years being an appliance technician with factory training.
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We have a Samsung dv419 dryer. The power button will not

Customer Question

We have a Samsung dv419 dryer. The power button will not stay on. We can manually hold the power button on and start the dryer but as soon as you let go of the power button, the dryer shuts down.
Submitted: 10 months ago.
Category: Appliance
Expert:  Tyler Z. replied 10 months ago.

Unfortunately it sounds like the power button is acting as a momentary contact and not keeping the power on unless you hold in that momentary contact. That means that your interface control board itself is failing. Try to unplug the dryer for 5 minutes to see if the electronics will reset. If that doesn't resolve anything, the interface board will need to be ordered and replaced behind the control panel and that part is about $100. Below is a link to the control board you'll need to order for your model.

CLICK HERE for interface control

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Customer: replied 10 months ago.
Thanks Tyler, we will try the first approach and go from there.
Expert:  Tyler Z. replied 10 months ago.

No problem and good luck. Sorry about the bad news but I wish you only the best.

Expert:  Tyler Z. replied 10 months ago.

Hello again. I'm just following up because I haven't heard back from you and I see this question is still open. Is there anything else I can help you with?

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