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Often the air switch is the issue causing this problem. The air switch is located down on the bottom where the intake grill is. check the air switch to see if it is working.
The manual will not tell you where it is look under the door behind that grill vent for it
Just give me a little bit to get you the pics of it, the site is down for an update at the moment. I will post when it is back up
yes it should be behind the bottom kick plate on that model