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John
John, Home Appliance Technician
Category: Appliance
Satisfied Customers: 13453
Experience:  Appliance repair business owner for over 43 years.
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MY FAN IS RUNNING NONSTOP ON MY KITCHEN AID RANGE- IT WILL

Customer Question

MY FAN IS RUNNING NONSTOP ON MY KITCHEN AID RANGE-
IT WILL NOT TURN ON,BUT THE FAN KEEPS RUNNING AND IT SMELLS LIKE IT'S BURNING RUBBER..
WHAT DO I DO TO TURN IT OFF
Submitted: 10 months ago.
Category: Appliance
Expert:  Whrlp Master Tech replied 10 months ago.

Hello from Just Answer and the Appliance Catigory
My name is Woody.
I will be glad to assist you today.
I have been servicing ALL Major Brands of Appliances for 36 Years, I own my own Appliance repair Company
And I teach appliance repair at a local Community College.
I have over 100,000 plus in home repairs and over 80,000 internet repairs under my belt.
You will be paying me for my ANSWER to your Appliance Question,, Not for the repair of your appliance hence the name of this site Just Answer.
I will do my best to take the information that you provide to me and make a Diagnosis for you to be able to repair your own Appliance.

Can I please have the Full model number of the unit to better assist you ?

open the door on the oven face frame will be the model /serial number tag.
Have you just recently used the oven ?

Customer: replied 10 months ago.
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call. Let me know if you need more information, or send me the service offer(s) so we can proceed.
Expert:  Whrlp Master Tech replied 10 months ago.

Before I can call you I need the units model number so that I can pull up some type of information on the unit?

Expert:  Whrlp Master Tech replied 10 months ago.

Are you with the oven at this time?

Customer: replied 10 months ago.
Expert:  Whrlp Master Tech replied 10 months ago.

ok are you able to open the oven door?

Customer: replied 10 months ago.
model number-
KDRS467VSS04
Expert:  Whrlp Master Tech replied 10 months ago.

Great !

Had the oven just recently been used ? so that it got hot inside the oven?

Customer: replied 10 months ago.
no -has not been used since last friday-
Expert:  Whrlp Master Tech replied 10 months ago.

ok this unit has two fans a cooling fan and a convection fan , can you tell me which of the two it is that is running?

Customer: replied 10 months ago.
the fan went on by itself-oven has not been turned on since friday-and now the fan is running nonstop and smells like the belt is burning-
I called my repair team to inspect.
Customer: replied 10 months ago.
the fan that is in the back -the main fan-I believe it's the cooling fan
Expert:  Whrlp Master Tech replied 10 months ago.

The unit does NOT have a belt!

Ok have you tried turning the circuit breaker off and then turning it back on?

Customer: replied 10 months ago.
I have my electrician coming to inspect,
thanks for your help-
Expert:  Whrlp Master Tech replied 10 months ago.

ok but I doubt if your electrician knows anything about appliances !!

So if you have any questions later on just reply back to me ,I will still assist you.

Expert:  Whrlp Master Tech replied 10 months ago.

If you turn the circuit breaker off for at least 5 min then power the range back up you may save your self a service call from the electrician !

Customer: replied 10 months ago.
great! thanks so much,will do
Expert:  Whrlp Master Tech replied 10 months ago.

if that does not do anything than, when the electrician get there and looks at the unit if you have any questions just reply back to me!