How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask John Your Own Question
John, Home Appliance Technician
Category: Appliance
Satisfied Customers: 13453
Experience:  Appliance repair business owner for over 43 years.
Type Your Appliance Question Here...
John is online now
A new question is answered every 9 seconds

My Whirlpool washer does not keep going on the cycle unless

Customer Question

My Whirlpool washer does not keep going on the cycle unless I stick the end of a letter opener in the hole where the lid protruding plastic piece goes in. When I stick this in and even leave the lid up; it works fine.
Submitted: 6 months ago.
Category: Appliance
Expert:  Sean F. replied 6 months ago.

Thanks for using Just Answers. My name is***** come from a family background of appliance service and have over 20 yrs in the field. If you have been waiting, sorry, don't get discouraged. I am one of the techs on Just Answers and might have someone ahead of you. I WILL work as fast I can to analyze your problem and get to you. Please understand that I am not at your home looking at the appliance myself. You are my EYES & EARS! I will work with you to figure out what is wrong with your appliance. I will give you my honest professional opinion of the problem.

**Can you please provide the full model off the washer. You will find it when you open the lid.

Expert:  Sean F. replied 6 months ago.

Just want to let you know I will be getting off the computer at 11:00 central time.

I will be checking back in tomorrow mid morning.

Expert:  Appliance Tech Dave replied 6 months ago.

Hello, this is Dave. I see Sean will not be available for a while. I am happy to help. It sounds like you need a new lid switch. Can you provide the model number from the tag under the lid?

Expert:  Appliance Tech Dave replied 6 months ago.

Do you still need help?

Related Appliance Questions