Hi there I am Joel and will be glad to help you:
No keypads will function with the controls locked.
1. Check that the oven and the Timer are off.
2. Press and hold CONTROL LOCK keypad for 3 seconds.
3. If enabled, a tone will sound, and “CONTROL LOCKED” will be displayed.
4. Repeat to unlock.
If that does not work open the oven door and get the model number off the tag where is says model number and serial number, it will either be on the door frame of the oven or if you have a storage compartment below the oven it may be on that part of the stove.
In the meantime:
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