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John, Home Appliance Technician
Category: Appliance
Satisfied Customers: 13453
Experience:  Appliance repair business owner for over 43 years.
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The lock button will not release to let me turn on one of

Customer Question

The lock button will not release to let me turn on one of the cycles to do a wash. I tried hitting cancel and also start/resume. Nothing works. The lock button lights up and then after a few minutes goes off. None of the cycle buttons will go on. Not an electrical problem.
Submitted: 7 months ago.
Category: Appliance
Expert:  Appliance Tech Dave replied 7 months ago.

Hello, this is Dave and I'm happy to help you. What is the brand and model number please so I can give specific help?

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