How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Randy 43 Your Own Question
Randy 43
Randy 43, Home Appliance Technician
Category: Appliance
Satisfied Customers: 3762
Experience:  20 yrs experience 18 in home,gas license , refrigeration expert
Type Your Appliance Question Here...
Randy 43 is online now
A new question is answered every 9 seconds

Jer, regarding lightup display on frigidaire gallery

Customer Question

Jer, regarding lightup display on frigidaire gallery dishwasher - the buttons work, but no lights.
JA: Thanks. Can you give me any more details about your issue?
Customer: The display is not lighting up - no options,no count number, no power light, but it's running and starts
JA: OK got it. Last thing — Appliance Technicians generally expect a deposit of about $18 to help with your type of question (you only pay if satisfied). Now I'm going to take you to a page to place a secure deposit with JustAnswer. Don't worry, this chat is saved. After that, we will finish helping you.
Submitted: 1 year ago.
Category: Appliance
Expert:  Randy 43 replied 1 year ago.

hello , do you have a model number ? did this happen after a power outage ?thx Randy

Customer: replied 12 months ago.
I can't find any model or serial information on it. there has been no power outage. After hitting 'start' and it ran, afterwards the "clean" indicator light came on, but no others.
Expert:  Randy 43 replied 12 months ago.

try turning the power off for 3-4 minutes,if back on and still no display or buttons illuminating then the touchpad is bad ,but to get the proper part i would need the model number ,its usually around the cabinet frame or door liner area