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Kelly
Kelly, Appliance Technician
Category: Appliance
Satisfied Customers: 19150
Experience:  Highly accurate diagnostician with over 30 years experience!
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Door stuck on washer and will not open. have held control

Customer Question

door stuck on washer and will not open. have held control lock for over 1 minute. what should I try next
Submitted: 8 months ago.
Category: Appliance
Expert:  Kelly replied 8 months ago.

Hi, welcome to Just Answer. My name is ***** ***** I look forward to helping you!

Please know that I am not compensated for my time by the site until you rate using the stars at the top of your page. A rating is appreciated once we get to the solution for your appliance issue, thanks!

Is there water that has not drained out that you can see? There is a filter in the pump that will probably need to be cleaned to restore proper drainage.

May I please have your model number so I am able to provide you with accurate, model specific information?

Expert:  Kelly replied 8 months ago.

Hello, I see this question is still open and I was just following up to see if you require further assistance.

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