Need Appliance Repair Help? Ask a Technician for Answers ASAP
Hello from Just Answer and the Appliance Catigory My name is Woody. I will be glad to assist you today. I have been servicing ALL Major Brands of Appliances for 36 Years, I own my own Appliance repair Company And I teach appliance repair at a local Community College. I have over 100,000 plus in home repairs and over 80,000 internet repairs under my belt. You will be paying me for my ANSWER to your Appliance Question,, Not for the repair of your appliance hence the name of this site Just Answer. I will do my best to take the information that you provide to me and make a Diagnosis for you to be able to repair your own Appliance.
open the freezer door and look on the rear interior wall do you see any frost or ice ?
and do you hear the fan in the freezer running ?
ok if you have no ice or frost and the fan is NOT running but you say the freezer is working fine??
And you never hear the freezer fan running at all?
If you open the fresh food section on its rear interior panel do you see any frost or ice on it?
And is the Fresh food section fan running?
ok if you have frost on the fresh food section that the unit is not defrosting automatically as it should.
Which the defrost system has three parts to it .
The defrost heater ,the defrost thermostat and the main control board .
Do you have a volt -ohm meter and know how to use it?
ok the defrost thermostat on the Fresh food section coil and the defrost heater is there also .
The defrost heater should have continuity and the defrost thermostat will only have continuity if it is below 45 degrees.
To gain access to the Fresh food section coil you will need to remove the rear fresh food section panel .
Yes it is the rear interior panel in the fresh food section.
here is the parts break down the thermostat is item #240 the heater is right below the coil it is item #761
The cover #799 needs to be removed.
it has 6-8 screws on the outer edge of the panel.
Yes that is the correct one.
The shelves just canter lever up in the front and lift up and out.
correct the front of the shelf just lift up at an angle lift the back about 1/4 inch and pull out toward you.
sure you can send me a photo! just use the attachment icon .
The black wire is not disconnected it was just taped to the bottom of that control it is an extra wire inside one of the wires in the door fail.
Yes that is the panel
Yes you can schedule a call anytime you would like .
and I`m online today until 5 pmEST