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Hi, welcome to Just Answer. My name is ***** ***** I look forward to helping you!
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May I please have your model number so I am able to provide you with accurate, model specific information?
Unfortunately, the phone system is not allowing the call through. I get this message:
Payment for this service failed, please do not fulfill yet. We will attempt to reach this customer to fix the situation.
I have no access to any account information. I only see what is in this thread. If you post the model number, though, I can tell you how to reset the control.