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John, Home Appliance Technician
Category: Appliance
Satisfied Customers: 13453
Experience:  Appliance repair business owner for over 43 years.
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My refrigerator ice maker is making ice. however the

Customer Question

my refrigerator ice maker is making ice . however the dispenser is frozen up. what can i do.
Submitted: 8 months ago.
Category: Appliance
Expert:  Joel Swenson replied 8 months ago.

Hi there I am Joel and will be helping you this evening,

are you saying the ice chute is not opening up to allow the ice out, or is the dispense not doing anything when you press the button to dispense ice?

Customer: replied 8 months ago.
THE ICE CHUTE IS NOT OPENING UP
Customer: replied 8 months ago.
THE ICE CHUTE IS FROZEN WITH ICE
Expert:  Joel Swenson replied 8 months ago.

ya I think I will let another tech help you out, thanks.

Expert:  Kelly replied 8 months ago.

Hi, welcome to Just Answer. My name is ***** ***** I look forward to helping you!

Please know that I am not compensated for my time by the site until you rate using the stars at the top of your page. A rating is appreciated once we get to the solution for your appliance issue, thanks!

If you thaw the ice from the chute and look up the chute with a flashlight, does it appear to be sealing well?