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John
John, Home Appliance Technician
Category: Appliance
Satisfied Customers: 13453
Experience:  Appliance repair business owner for over 43 years.
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My whirlpool duet washer won't start after the start/delay

Customer Question

My whirlpool duet washer won't start after the start/delay button is pressed. The door locks but the machine won't start. Pressing the start/delay button again does not unlock the door -- which stays locked for maybe ten minutes and then seems to unlock randomly. Unplugging the machine does not remedy the situation. The door remains locked when the machine is powered back on. What do you make of that? Also is ther any easy way to get to the filter to see if something is stuck in that? I have three teenagers who do their own wash and they never empty their pockets.
Submitted: 8 months ago.
Category: Appliance
Expert:  Sean F. replied 8 months ago.

Hi my name is ***** ***** I will be helping you.

So is the washer still lock at this point?

Expert:  Sean F. replied 8 months ago.

I am just following up with you if you still need help. If so let me know.

If not please contact customer support for a refund.

Expert:  Chas replied 8 months ago.

Hello from our service,

My name is***** am so happy to help you today.

I would like to say that we are also on the honors system. I in good faith am going to do my utmost to ensure your satisfaction. Please before rating me, make sure that I have answered all your questions.

Can I get the complete model number of the washer?

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