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Hi my name is ***** ***** I will be helping you.
You say only one side hinge (left) can be removed. So you can't get the right off?
Sometime they can be a pain. Here is a video that might help.
Let me know if it helps
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Thank You Sean
Did that video help?
Hi I am just following up with you if you still need help. If so let me know.
If not please contact customer support for a refund.