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Hello and thanks for using this service, if you have been waiting do not worry or get upset. I am APPLIANCE-HVAC GURU a very experienced tech on here and I try to get to as many customers as I can. I just picked up your question now.
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Do you have the complete model number off the unit?
I only see 1 questioned posted were you dealing with other techs?
Not sure as those techs are not online, have you checked the temperature sensor on the unit? Often that could be the cause of that issue on such a new unit
You need to remove it from the oven. Look inside the oven and you will see the temp probe sticking through. You need to remove the back panel on the oven or if there is a screw holding it in you can remove it from inside the oven to get at the two wires to it. Test them for 1080 ohms at room temp 77 degrees. If it is not in range replace it.
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I mean inside the oven...if you open the oven door and find the temp probe and see a screw next to it you can remove it without typically taking the rear panel off. If you need more help just post back
The only thing that could be causing that issue then is the board itself as it reads the sensor to turn the elements on and off, there is nothing else that could cause that issue. You may want to contact Whirlpool and see if they will cover anything under warranty for you. Also if the sensor is cheap I would just replace it and see as I have seen them in range at room temp and go out of range when hot.
No unless the board reads the sensor open or shorted it will think everything is fine
Sorry for the delay I never saw any of your posts there were some server issues. That is the control that you would need to change out to fix the issue, you can get a a better price on it here. Just post back if you need anything else.