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John, Home Appliance Technician
Category: Appliance
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Experience:  Appliance repair business owner for over 43 years.
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I have a Panasonic Inverter Microwave about 2 years old that

Customer Question

I have a Panasonic Inverter Microwave about 2 years old that just stopped working.The message shows " child " on screen.Model No. NN-SN968B.Serial no: 6A62031140.
Manufactured in June 2012. What should I do ? Can it be fixed ?
Submitted: 7 months ago.
Category: Appliance
Expert:  Sean F. replied 7 months ago.

Hi Annie my name is ***** ***** I will be helping you today.

On the control panel do you see a symbol that looks like a lock?

Expert:  Appliance Guru replied 7 months ago.

Hello and thanks for using this service, if you have been waiting do not worry or get upset. I am APPLIANCE-HVAC GURU a very experienced tech on here and I try to get to as many customers as I can. I just picked up your question now.

Please allow time for me to respond, sometimes I get the questions or responses late so please be patient as I have no control over the site issues. NOTE, I have nothing to do with your payment to the site and did not receive that money.

That means the unit is on child lock did you get it off yet?

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