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John, Home Appliance Technician
Category: Appliance
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Experience:  Appliance repair business owner for over 43 years.
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Gaiter does not work spin & rinse works good!

Customer Question

gaiter does not work spin & rinse works good !
Submitted: 7 months ago.
Category: Appliance
Expert:  Tyler Z. replied 7 months ago.

Do you have a model number so I can better assist you? It should be located on a sticker on the back of the control panel on the far back left, or it'll be located on a sticker below the lid down near the hinges and tucked underneath so it's really hard to see.

Also, when the washer is supposed to be agitating is the unit silent or do you hear the motor running?

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