How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Kelly Your Own Question
Kelly, Appliance Technician
Category: Appliance
Satisfied Customers: 18663
Experience:  Highly accurate diagnostician with over 30 years experience!
Type Your Appliance Question Here...
Kelly is online now
A new question is answered every 9 seconds

Bosch Ascenta she3ar56uc/18 will not run complete cycle

Customer Question

Bosch Ascenta she3ar56uc/18 will not run complete cycle
Submitted: 7 months ago.
Category: Appliance
Expert:  Kelly replied 7 months ago.

Hi, welcome to Just Answer. My name is ***** ***** I look forward to helping you!

Please know that I am not compensated for my time by the site until you rate using the stars at the top of your page. A rating is appreciated once we get to the solution for your appliance issue, thanks!

What exactly does it do?

Customer: replied 7 months ago.
When I try to run the dishwasher it will ruin for approximately ten minutes and stop with clean light showing and the basin is full of water.
Expert:  Kelly replied 7 months ago.

Thank you. Do you hear the drain pump running, even though the water is not draining? Is the clean light flashing or steady?

Customer: replied 7 months ago.
The pump will run because I have emptied the basin after the false classic cycle. The clean light is constant
Expert:  Kelly replied 7 months ago.

The tech sheet for your machine is attached. The control is seeing that there is a drainage error (see tech sheet) but if it is draining fine, that is pretty odd. Let's see what the service cycle can tell us.

Related Appliance Questions